Privacy Policy
Last Updated: 25th November 2025
Website: mridulankee.com
Email: info@mridulankee.com
At Mridulankee, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase on our website mridulankee.com, operated from Kerala, India.
By using our website, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
We collect information to provide the best shopping experience and improve our services.
1.1 Personal Information
When you register, place an order, or communicate with us, we may collect:
Name
Mobile number
Email address
Billing and shipping address
Payment details (processed securely through third-party payment gateways; we do not store your card/banking information)
1.2 Order & Transaction Details
Products purchased
Order history
Payment status
Delivery information
1.3 Technical & Usage Data
We automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on the website
Cookies and similar tracking technologies
This helps us improve website performance and user experience.
2. How We Use Your Information
We use your information for the following purposes:
To process and deliver your orders
To communicate order updates, offers, and service information
To provide customer service and support
To improve website performance, layout, and user experience
To manage payments, refunds, and transactions
To prevent fraud, unauthorized activity, and ensure security
To send promotional emails only with your consent
3. Sharing of Your Information
We never sell or rent your personal information.
We may share your information only with:
3.1 Delivery Partners
To ensure smooth delivery of your orders.
3.2 Payment Gateways
Secure payment processors to complete transactions.
3.3 Service Providers
Trusted vendors who assist in:
Website hosting
Marketing
Analytics
Customer support
These partners follow strict confidentiality and data protection standards.
3.4 Legal Requirements
We may disclose information if required by:
Law enforcement
Court orders
Government authorities
4. Cookies & Tracking Technologies
We use cookies to:
Remember your preferences
Improve website functionality
Analyze browsing behavior
Personalize your shopping experience
You can disable cookies through your browser, but some features may not work properly.
5. Data Security
We take strong security measures to protect your information, including:
Secure servers
SSL encryption
Limited access to personal data
Regular security audits
However, no method of online transmission is 100% secure. We do our best to protect your information but cannot guarantee absolute security.
6. Your Rights
As a user, you have the right to:
Access the personal information we store
Request updates or corrections
Request deletion of your account or data (subject to legal obligations)
Opt-out of marketing emails
Withdraw consent for data use
To exercise these rights, email us at info@mridulankee.com.
7. Children’s Privacy
Our website is not intended for children below 13 years of age. We do not knowingly collect personal data from children.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of these third-party websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
You are advised to review this page periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, feel free to contact us:
📧 Email: info@mridulankee.com
🌐 Website: mridulankee.com
📍 Location: Kerala, India