Shipping & Delivery Policy

Last Updated: 25th November 2025
Website: mridulankee.com

At Mridulankee, we aim to provide fast, safe, and reliable delivery for every order placed on our website. Please read our Shipping & Delivery Policy to understand how we process and deliver your products.

1. Order Processing Time

  • Once we receive your order, it will be processed and dispatched within 24 hours.

  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Partner

We have partnered with Delhivery Courier Service to ensure smooth and timely delivery across India.

All orders are shipped exclusively through:

Delhivery – Trusted Shipping Partner

3. Delivery Time

  • Estimated delivery time: 2–5 business days, depending on your location.

  • Remote or rural areas may take slightly longer to reach.

4. Delivery Attempts

  • Our courier partner will make 2 delivery attempts.

  • If the customer is unavailable during both attempts, the package may be returned to us or require re-shipping.

  • In such cases, re-shipping charges may apply.

5. Tracking Information

Once the order is shipped:

  • You will receive a tracking ID via SMS or email.

  • You can track your shipment through the Delhivery tracking portal.

6. Address Accuracy

Customers must provide complete and accurate delivery details.
Mridulankee is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

7. Shipping Charges

  • Shipping charges (if any) will be shown at checkout.

  • Free shipping may be offered during promotions or special events.

8. Delays Due to External Conditions

Delivery may be affected by:

  • Weather conditions

  • Transport strikes

  • Local restrictions

  • Festive seasons

  • Unforeseen courier delays

We will do our best to ensure timely delivery but cannot guarantee delivery dates in such circumstances.

9. Damaged or Missing Packages

If you receive a damaged package or if an item is missing, please contact us immediately at info@mridulankee.com within 24–48 hours of delivery.

10. Contact Us

For questions regarding shipping or delivery, contact:

📧 Email: info@mridulankee.com
🌐 Website: mridulankee.com